I have a Corsair K70 RGB MK.2 keyboard and HELI-X would not recognize my RealFlight Interlink controller. After some searching, I tried disabling one of the HID-compliant mouse devices in Device Manager in Windows 10. It's trial-and-error if you disable the wrong one, the keyboard or mouse won't work. Just re-enable and try disabling the next device. I knew it was fixed when I was able to use my keyboard and mouse, as well as start HELI-X and it recognized my controller. Major Windows 10 updates also reset the devices and I have to redo this process.
Hope this helps someone else!
Installation and usage on Windows / Installation unter Windows
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