Heli-X 7 doesn't start on MacBook Pro with OS Mojave

Installation and usage on Mac OS-X / Installation unter Mac OS-X
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Glushkov
Posts: 3
Joined: 02 Jan 2019 10:05

Heli-X 7 doesn't start on MacBook Pro with OS Mojave

Post by Glushkov » 02 Jan 2019 10:15

After upgrading to MacOS Mojave 10.14.2 I can't launch application. No any messages, the icon just appearing in dock for few seconds and closing... What I did wrong? On previous OS version, everithing was fine on the same computer... Heli X v-7, OS version 10.14.2.

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Michael
Posts: 1728
Joined: 25 May 2008 16:11
Location: Germany
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Re: Heli-X 7 doesn't start on MacBook Pro with OS Mojave

Post by Michael » 02 Jan 2019 20:58

What messages do you get in the console?

Glushkov
Posts: 3
Joined: 02 Jan 2019 10:05

Re: Heli-X 7 doesn't start on MacBook Pro with OS Mojave

Post by Glushkov » 03 Jan 2019 17:36

Thank you for your quick response. Please find below messages from console during heli-x launch... I found two messages, marked as error (set bold type for these messages)

стандартное 19:26:29.378377 +0300 loginwindow -[PersistentAppsSupport applicationReady:] | App: HELI-X7, ready, updating active tracking timer
стандартное 19:26:29.379201 +0300 loginwindow -[ApplicationManager checkInAppContext:refCon:eventData:] | checked in app : HELI-X7
стандартное 19:26:30.265473 +0300 loginwindow -[ApplicationManager checkInAppContext:refCon:eventData:] | checked in app : Heli-X
стандартное 19:26:30.333570 +0300 java Current system appearance, (HLTB: 1), (SLS: 0)
стандартное 19:26:30.342485 +0300 java Post-registration system appearance: (HLTB: 1)
стандартное 19:26:30.329710 +0300 loginwindow -[PersistentAppsSupport applicationReady:] | App: Heli-X, ready, updating active tracking timer
стандартное 19:26:30.386786 +0300 java NSApp cache appearance:
-NSRequiresAquaSystemAppearance: 1
-appearance: (null)
-effectiveAppearance: <NSCompositeAppearance: 0x7ffc4ee33840
(
"<NSAquaAppearance: 0x7ffc4ec44270>",
"<NSSystemAppearance: 0x7ffc4ec448d0>"
)>
error 19:26:30.686830 +0300 java AEGetDescData of non-desc type 'reco' not a good idea
стандартное 19:26:30.883646 +0300 tccd -[TCCDAccessIdentity staticCode]: static code for: identifier net.heli-x.heli-x, type: 0: 0x7ff60be267f0 at /Applications/HELI-X7.app
стандартное 19:26:35.336227 +0300 loginwindow -[PersistentAppsSupport saveLogoutPersistentState:finalSnapshot:] | checkAgainstApp is : Heli-X
стандартное 19:26:35.336265 +0300 loginwindow -[PersistentAppsSupport appShouldBeRelaunched:] | entered. checking app: Heli-X
стандартное 19:26:35.336579 +0300 loginwindow -[PersistentAppsSupport saveLogoutPersistentState:finalSnapshot:] | Adding to relaunchArray: Heli-X
стандартное 19:26:35.385687 +0300 loginwindow -[PersistentAppsSupport saveLogoutPersistentState:finalSnapshot:] | Contents:(
{
BackgroundState = 0;
BundleID = "net.java.openjdk.cmd";
Hide = 0;
Path = "/Applications/HELI-X7.app";
},
{
BackgroundState = 2;
BundleID = "com.apple.console";
Hide = 0;
Path = "/Applications/Utilities/Console.app";
},
{
BackgroundState = 3;
BundleID = "com.parallels.desktop.console";
Hide = 0;
Path = "/Applications/Parallels Desktop.app";
},
{
BackgroundState = 2;
BundleID = "com.apple.safari";
Hide = 0;
Path = "/Applications/Safari.app";
},
{
BackgroundState = 2;
BundleID = "com.apple.mail";
Hide = 0;
Path = "/Applications/Mail.app";
},
{
BackgroundState = 3;
BundleID = "com.evernote.evernote";
Hide = 0;
Path = "/Applications/Evernote.app";
},
{
BackgroundState = 2;
BundleID = "com.apple.finder";
Hide = 0;
Path = "/System/Library/CoreServices/Finder.app";
},
{
BackgroundState = 2;
BundleID = "com.apple.activitymonitor";
Hide = 0;
Path = "/Applications/Utilities/Activity Monitor.app";
},
{
BackgroundState = 3;
BundleID = "desktop.whatsapp";
Hide = 0;
Path = "/Applications/WhatsApp.app";
},
{
BackgroundState = 3;
BundleID = "com.tdesktop.telegram";
Hide = 0;
Path = "/Applications/Telegram.app";
},
{
BackgroundState = 2;
BundleID = "com.adobe.reader";
Hide = 0;
Path = "/Applications/Adobe Acrobat Reader DC.app";
},
{
BackgroundState = 3;
BundleID = "com.microsoft.excel";
Hide = 0;
Path = "/Applications/Microsoft Excel.app";
},
{
BackgroundState = 3;
BundleID = "com.microsoft.word";
Hide = 0;
Path = "/Applications/Microsoft Word.app";
},
{
BackgroundState = 3;
BundleID = "com.microsoft.powerpoint";
Hide = 0;
Path = "/Applications/Microsoft PowerPoint.app";
}
)
стандартное 19:26:35.388408 +0300 loginwindow -[PersistentAppsSupport applicationQuit:] | for app:Heli-X, _appTrackingState = 2
стандартное 19:26:35.388443 +0300 loginwindow -[PersistentAppsSupport applicationQuit:] | App: Heli-X, quit, updating active tracking timer
стандартное 19:26:40.390517 +0300 loginwindow -[PersistentAppsSupport saveLogoutPersistentState:finalSnapshot:] | previouslyRunningApps: (
{
BackgroundState = 0;
BundleID = "net.java.openjdk.cmd";
Hide = 0;
Path = "/Applications/HELI-X7.app";
},
{
BackgroundState = 2;
BundleID = "com.apple.console";
Hide = 0;
Path = "/Applications/Utilities/Console.app";
},
{
BackgroundState = 3;
BundleID = "com.parallels.desktop.console";
Hide = 0;
Path = "/Applications/Parallels Desktop.app";
},
{
BackgroundState = 2;
BundleID = "com.apple.safari";
Hide = 0;
Path = "/Applications/Safari.app";
},
{
BackgroundState = 2;
BundleID = "com.apple.mail";
Hide = 0;
Path = "/Applications/Mail.app";
},
{
BackgroundState = 3;
BundleID = "com.evernote.evernote";
Hide = 0;
Path = "/Applications/Evernote.app";
},
{
BackgroundState = 2;
BundleID = "com.apple.finder";
Hide = 0;
Path = "/System/Library/CoreServices/Finder.app";
},
{
BackgroundState = 2;
BundleID = "com.apple.activitymonitor";
Hide = 0;
Path = "/Applications/Utilities/Activity Monitor.app";
},
{
BackgroundState = 3;
BundleID = "desktop.whatsapp";
Hide = 0;
Path = "/Applications/WhatsApp.app";
},
{
BackgroundState = 3;
BundleID = "com.tdesktop.telegram";
Hide = 0;
Path = "/Applications/Telegram.app";
},
{
BackgroundState = 2;
BundleID = "com.adobe.reader";
Hide = 0;
Path = "/Applications/Adobe Acrobat Reader DC.app";
},
{
BackgroundState = 3;
BundleID = "com.microsoft.excel";
Hide = 0;
Path = "/Applications/Microsoft Excel.app";
},
{
BackgroundState = 3;
BundleID = "com.microsoft.word";
Hide = 0;
Path = "/Applications/Microsoft Word.app";
},
{
BackgroundState = 3;
BundleID = "com.microsoft.powerpoint";
Hide = 0;
Path = "/Applications/Microsoft PowerPoint.app";
}
)
error 19:26:56.491639 +0300 tccd failed to get text offset for /Applications/HELI-X7.app/Contents/MacOS/launch.command: (#3) No such process

suomtu
Posts: 1
Joined: 04 Jan 2019 13:11

Re: Heli-X 7 doesn't start on MacBook Pro with OS Mojave

Post by suomtu » 04 Jan 2019 13:32

Hello, I have the same problem, unable to update...

Glushkov
Posts: 3
Joined: 02 Jan 2019 10:05

Re: Heli-X 7 doesn't start on MacBook Pro with OS Mojave

Post by Glushkov » 04 Jan 2019 14:45

Glushkov wrote:
03 Jan 2019 17:36
error 19:26:56.491639 +0300 tccd failed to get text offset for /Applications/HELI-X7.app/Contents/MacOS/launch.command: (#3) No such process
Minor update. If click "Show package content" in Finder, then run script /Applications/HELI-X7.app/Contents/MacOS/launch.command from terminal or run /Applications/HELI-X7.app/Contents/runHELI-X.command, simulator starts, but with lost registration information, models, camera settings, controller settings, etc.

After registration and restoring all settings manually, application starts successfully. I don't know why, but it works :)

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